Terms of Use for Backona AI (Free Test Version)

1. Account Limits:
Each company/organization can create up to 20 free accounts. Each account has a limit of 200 messages, and once this limit is reached, the account will stop functioning. Message limits are not reset when changing website properties within the same account.

2. Testing period:
Backona AI is scheduled for a major update on November 1st, 2024, which will end the current free testing phase. During this update, accounts and conversation data may be lost, so please save anything important in advance. If you require an extended testing period, feel free to reach out, and we’d be happy to discuss options.

3. No Conversation History:
Conversation history is not stored. Refreshing the page or other actions may result in lost messages, and we are not responsible for this.

4. Content Sharing:
Screenshots, videos, or any other media created from using Backona AI must be approved by us before publishing online or sharing with others.

5. User Responsibility:
Users are responsible for maintaining their account credentials and all activities performed within their account. They must comply with all relevant laws and regulations, including data protection (e.g., GDPR).

6. Free Plan Conditions:
The free plan, referred to as “free,” is provided without any right to refunds. There is no automatic renewal for free accounts. If an account is deleted, a new account may need to be created for a paid version in the future.

7. Data Disclaimer:
We are not responsible for the accuracy or quality of data collected via Google Analytics or any other third-party integrations. Users must verify the data analysis from our tool with the original source before taking action.

8. Limitation of Liability:
Backona AI and Beespoke Services Ltd are not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the platform during the free testing phase.

9. No Warranties:
The software is provided “as is,” without any warranties of performance, reliability, availability, or fitness for a particular purpose. We do not guarantee that the service will meet your requirements.

10. Service Interruption Disclaimer:
Backona AI reserves the right to temporarily or permanently suspend the free testing service without prior notice, due to technical reasons, updates, or any other cause beyond our control.

11. No Commercial Use:
Free accounts cannot be used for commercial purposes unless explicitly approved by us in writing. This helps ensure that users do not exploit the free version for profit-making activities.

12. Limited Support:
Free accounts come with limited support. We prioritize paying customers, and response times for free users may vary.

13. No Data Backups:
Backona AI does not provide data backups for free accounts. Any data loss, whether due to system updates or user actions, is the user’s responsibility.

14. Prohibited Activities:
Users are prohibited from reverse-engineering, hacking, or attempting to interfere with the system’s integrity or performance. This includes misusing APIs, bots, or automation tools that may harm the service.

15. Misuse Penalties:
We reserve the right to terminate or restrict access to free accounts if misuse, abuse, or suspicious activity is detected. This includes creating fake accounts, spamming, or attempting to bypass usage limits.

16. Data Use for Improvement:
We use LangChain and a variety of marketing tools, the full list of which is available in our privacy policy. These tools help us improve how Backona AI works for your individual company based on your interactions with the platform.

17. Jurisdiction and Governing Law:
This agreement is governed by the laws of England and Wales. Any disputes will be resolved under the jurisdiction of English courts. Arbitration will take place under the rules of the London Court of International Arbitration (LCIA).

Company Contact Information:
Beespoke Services Ltd,
Union House, 111 New Union Street,
Coventry, England, CV1 2NT.
Company Number: 12345678.
Official Contact Email: [email protected].
Website: backona.com, backona.ai.

By using Backona AI’s free testing accounts, you agree to these terms.